Privacy Policy

Last updated: February 9, 2026

In Good Scents operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). In Good Scents is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understand the collection, use, and disclosure of your information as described here.

Fragrance Stories + Customer Submissions

In Good Scents offers customers the option to submit fragrance memories, stories, and scent ideas (“Fragrance Stories”) through our website, product review features, or other forms of communication.

If you choose to share a Fragrance Story, please know:

  • Your submission may be reviewed and may be featured publicly as part of our brand, including on product pages, social media, marketing materials, or even candle labels.
  • We may display only your first name, or an anonymous name if you prefer.
  • By submitting a Fragrance Story, you understand that your story is provided voluntarily and may be used by In Good Scents without compensation, royalties, or ownership rights.
  • Fragrance Stories are considered creative customer contributions, and submission does not create any proprietary or financial interest in any product, scent, or future sales inspired by the story.
  • By submitting, you grant In Good Scents permission to use, reproduce, and display your story for brand and product purposes.
  • If you include personal details in your story, you understand it may be shared if featured.

If you ever have questions about how a story may be shared, you’re always welcome to contact us at Hello@InGoodScents.com.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymous or de-identified information.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

  • Contact details (name, billing/shipping address, phone number, email)
  • Financial information (payment details and transaction confirmations)
  • Account information (username, password, preferences)
  • Transaction information (items viewed, added to cart, purchased, returned, exchanged)
  • Communications with us (support inquiries or messages)
  • Device information (IP address, browser, network identifiers)
  • Usage information (how you interact with or navigate our site)

Personal Information Sources

We may collect personal information from:

  • Directly from you (orders, account creation, messages)
  • Automatically through cookies and similar technologies
  • Service providers working on our behalf (payments, shipping, analytics)
  • Partners or other third parties

How We Use Your Personal Information

We may use your personal information to:

  • Provide, tailor, and improve the Services
  • Process payments and fulfill orders
  • Send order updates and account notifications
  • Provide customer support
  • Enable reviews and other customer features
  • Send marketing communications (if you choose to receive them)
  • Prevent fraud and maintain security
  • Comply with legal obligations

How We Disclose Personal Information

We may disclose personal information in certain circumstances, including:

  • With Shopify and service providers (payment processing, shipping, support, analytics)
  • With marketing partners for advertising (where permitted by law)
  • When you request or consent to certain disclosures
  • To comply with legal obligations or protect our business

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services.

To learn more, you can review the Shopify Consumer Privacy Policy here:
https://privacy.shopify.com/en

You may also visit Shopify’s Privacy Portal here:
https://privacy.shopify.com/en

Third Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy or security practices of those sites.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction.

Security and Retention

No security system is perfect, and we cannot guarantee absolute security. We retain personal information only as long as needed to provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have rights such as:

  • Accessing your information
  • Requesting deletion
  • Correcting inaccurate data
  • Opting out of targeted advertising
  • Managing marketing email preferences
  • You can unsubscribe anytime.

You can unsubscribe from promotional emails at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be posted here with an updated date.

Contact

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

In Good Scents
Email: Hello@InGoodScents.com
Mailing Address:
PO Box 23174
Jacksonville, FL 32241
United States